Privacy Policy
At Vea, we value your trust. Learn how we protect and manage your personal data.
1. Introduction
We, Vea Jewellery and Lifestyle Limited ("Vea", "we", "us" or "our"), carry out our business from our retail stores (under our brand "Vea Jewellery") and our website (www.vea.com) and our mobile app (Vea Jewellery Online) (collectively "Platform").
This Privacy Policy outlines the manner in which your information is collected by us through various interactions on the Platform. By accessing the services provided by the Platform, you agree to the collection, use, sharing and storage of your information in accordance with this policy.
2. Collection of Information
Personal Data
- Full Name & Contact details
- Email addresses & Mobile numbers
- Demographic profile (Age, Gender, Birthdays)
- PIN/ZIP code and Address
Usage Data
- Device info & IP Address
- Browser type & Network carrier
- Browsing history & Wishlist items
- Location information
3. Use of Information
We use personal information to provide products and services, improve your shopping experience, and for general business purposes. This includes sending registration confirmations, special offers, recommendations based on your history, and troubleshooting problems. We identify your IP address to help diagnose server issues and administer the Platform.
5. Disclosure
We may share information with third-party service providers for hosting, marketing, and analytics on a need-to-know basis. These providers are legally obligated to protect your data. We do not sell your information to third parties for their marketing purposes.
10. Security
We offer the use of a secure server for all transactions. Our Platform has security measures in place to protect against loss, misuse, and alteration of data under our control.
8. Your Rights
You have the right to access, correct, or restrict the processing of your personal information. You may withdraw your consent at any time by writing to our grievance team.
Profile Management
12. Deactivation
Temporarily freeze your profile. You will lose access to speedy checkout and personalized services until you reactivate.
13. Deletion
Permanently erase your account. This action is irreversible and results in the forfeiture of all pending benefits, credits, and historical claims.